Questions to Ask Your Moving Company

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general General Moving

When searching for someone to help you move, many questions will probably come to your mind.  It is important that you ask all these questions before picking a moving company.  You want to feel confident in who you entrust your belongings to.  It may seem daunting and you may be concerned about whether or not you are asking the right questions.  Here are some important questions to have answered when choosing a mover.

Are you working with a moving company or a moving broker?

When searching for movers, especially via the internet, it can be misleading who you are speaking with.  You will want to know whether you are contracting with the company that will provide the labor and truck for your actual move, or whether you are having a broker arrange the move.  You can choose whether you want to go with a moving company or a moving broker, but once you decide you will want to ensure you’re talking with the right entity.

Does the company having binding quotes?

There are several kinds of moving quotes.  While their are pros and cons to each type of quote, you will want to know the types the moving company offers and which one you is best for you.  If you are looking for a binding quote, you should make sure the company will provide you with one, and set up a time for a representative to come and assess your items.

Are there extra charges on the bill?

There are basic charges for every move, including travel fees, labor costs, and price of materials to name a few.  You will want to know what other chargers you can expect to see on your final bill.  This will be especially important if you are utilizing a non-binding quote.  Since the final price from this quote can and almost certainly will change, you will want to prepare for other costs that might occur.  Even with a binding quote, if there accessorial aspects to your move, you may be billed these charges after your move is completed.  In discussing additional and accessorial charges, you should provide the moving company with the specifics of your move.  If you know flights of stairs will have to be climbed or a piano be moved, your bill will be impacted.  You also will want to ensure that the moving company is equipped to handle these extra requirements.

Does the company offer insurance?

Any reputable moving company will offer replacement coverage for items lost or damaged in transit.  You should ensure that the company offers this, but depending on how valuable your items are, you may want to purchase extra insurance.  Some companies will help you obtain this insurance or may offer a third party that can insure your move.  You will want to know what your options are before deciding on what level of coverage is best for you and whether the moving company meets these needs.  You should also inquire about the procedure for lost or damaged items.  You should make sure that the moving company has procedures in place to handle any claims and remedy any damage to your items that occurred while in the custody of the movers.

What types of payment does the company accept?

You are required to pay your moving company on moving day.  You should be ready to pay 100% of the binding quote or up to 110% of a non-binding quote.  It is your responsibility to have payment ready as well as know what methods of payment will be accepted.  Some companies are willing to accept credit cards, while others will only take a cashier’s check or cash.  It is important that you ask your moving company what methods of payment they will take so you don’t find yourself unable to pay your bill come moving day.

While these are all important questions to ask your moving company, you should not be afraid to ask any other questions that come to mind.  It is your move and you should gather as much information as you need to feel comfortable with the moving company you choose to hire.

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Finding local mover rates near you is:

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