Moving is a relatively simple industry: load boxes and furniture onto a truck, drive the truck across town and repeat the process in reverse. While that is basically what moving is, more thought and effort goes into operating a moving company. Combine stress and difficult customers and you have a better idea of what it is like to be a mover.
Everyone wants to move on a Friday, and no one wants to move during the winter. A moving company may have 5 employees looking to work 40 hours a week. That means there should be somewhat consistent work throughout the week, but without consistent scheduling, work will only be available on Fridays, Saturdays and Sundays. Rather than work 14 hours a day on those three days, one of the biggest challenges is preventing overbooking on weekend days and keep the movers busy during the week.
Moving in the suburbs is easy. Moving in the city, not so much. Moving trucks are big, and in turn, difficult to navigate. Pulling a trailer in rush hour traffic or through cramped city streets can be difficult. Finding the resident’s house or apartment is only the first problem. Some buildings have loading docks, some don’t. If they don’t, the moving company may need special permits to block the street while loading. Other tasks moving companies need to deal with are scheduling elevator time and finding out how far furniture needs to be moved from the building to the truck.
Most moving companies have high turnover rates due to the long hours, stressful environment and the pure physical demands. If one mover calls in sick, it makes things significantly more difficult for everyone else. Moving furniture isn’t as easy as lifting boxes. Movers need to move awkwardly shaped, heavy furniture through tight quarters without damaging the furniture or the building. While it doesn’t sound difficult, if you’ve ever moved, you know that it is.
As already mentioned, the actual act of moving furniture doesn’t sound difficult, it can be. Moving companies will have OSHA mandated training sessions for topics such as proper lifting methods, how to avoid injury risks and the like, as well as company specific policies such as correctly filling out a bill of lading and how to interact with customers. It sounds simple on paper, but managing movers (or anyone) can be challenging.
This is the easy part. Moving trucks all require maintenance, just like your car. They require preventative maintenance like oil changes, diesel exhaust fluid and other general upkeep. They will obviously get a lot of dings and dents given that they’re constantly being loaded and unloaded, but there will always be random repairs that need to be made.